Customer relationship management : Emerging concepts, tools and applications /

Sheth, Jagdish N (et al )

Customer relationship management : Emerging concepts, tools and applications / By Jagdish N (et al ) Sheth. - 1st Ed. - chennai : McGraw Hill Education, 2019. - 544p. ; 00 cm.

9780070435049


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658.8 / CUS
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