Customer relationship management essentials / By John w. Gosney.

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TextPublication details: New Delhi : PHI Learning, 2010.Edition: 1st EdDescription: 234p. ; 00 cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode
Books	P.D.U. Central Library	P.D.U. Central Library	658.812 GOS (Browse shelf(Opens below))	Available		1008

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Previous	658.8102 BHA Sales force management : creating & controlling winning sales teams /	658.8102 JOH Sales force management /	658.812 BIS Relationship marketing concepts,theories and cases /	658.812 GOS Customer relationship management essentials /	658.812 JOH Fundamentals of customer-focused management : competing through service /	658.812 KNO Customer relationship managment perspectives from the marketplace.	658.812 KNO Customer relationship managment perspectives from the marketplace.	Next