TY - BOOK AU - Bijapurkar, Rama. TI - Cutomer in the boardroom?: crafting customer based business strategy SN - 9788132106357 U1 - 658.4012 PY - 2012/// CY - New Delhi PB - SAGE PUBLICATION KW - MANAGEMENT KW - CUTOMER IN THE BOARDROOM, CRAFTING CUSTOMER BASED BUSINESS STRATEGY ER -