Knox, simon. <br/><br/>
Customer relationship managment perspectives from the marketplace. 

 - 1st Ed. 
 - New Delhi :  Routledge,  2014. 
 - 301p. ;  00 cm. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT.<br/>RETAIL.
<br/><br/><label>Dewey Class. No.: </label>658.812	  / KNO