Buttle, Francis. <br/><br/>
Customer Relationship Management :  Concept and technologies / 
By Francis Buttle, Stan Maklan. 
 - 4th ed. 
 - London :  Routledge,  2021. 
 - 444p. ;  00 cm. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>B Voc Retail and Logistic Management.
<br/><br/><label>Dewey Class. No.: </label>658.8  / BUT