Robert-Phelps, Graham. <br/><br/>
Customer relationship management / 
By Graham Robert-Phelps. 
 - 1st Ed. 
 - New Delhi :  VivBooks,  2013. 
 - 230p. ;  00 cm. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT.<br/>RETAIL.
<br/><br/><label>Dewey Class. No.: </label>658.802  / CUS