Vilanilam, J V. <br/><br/>
More effective communication :  A manual for professionals / 
By J V Vilanilam. 
 - 1st Ed. 
 - New Delhi :  Response Books,  2000. 
 - 238p. ;  00 cm. 
<br/><br/><label>ISBN: </label>8170368316 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT.<br/>RETAIL.
<br/><br/><label>Dewey Class. No.: </label>658.45  / VIL