TY  - BOOK
AU  - Shong-yu Chow, Anthony.
AU  - Bucknall, Timothy,
TI  - Library technology and user services: planning, integration, and usability engineering 
T2  - Chandos information professional series
SN  - 9781843346388
U1  - 025.00285 
PY  - 2012///
CY  - Oxford, UK
PB  - Chandos Pub
KW  - LIBRARY SCIENCE
UR  - http://www.worldcat.org/oclc/772396454
ER  -