Berry, Leonard L. <br/><br/>
Marketing services :  competing through quality. / 
By Leonard L Berry. 
 - 1st Ed. 
 - New York :  Free Press, 2004,  2004. 
 - 212p. ;  00 cm. 
<br/><br/><label>ISBN: </label>9780743267410 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT.<br/>RETAIL.
<br/><br/><label>Dewey Class. No.: </label>658.8  / BER