Lovelock & others. <br/><br/>
Service marketing / 
By Lovelock & others. 
 - 6th. 
 - New Delhi :  Pearson Education,  2010. 
 - 637p. ;  00 cm. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT.<br/>RETAIL.
<br/><br/><label>Dewey Class. No.: </label>658.4  / LOV