PNG, Ivan. <br/><br/>
Management of services / 
By Ivan PNG, Natika Jain. 
 - 1st Ed. 
 - Mumbai :  Shroff,publishers& distributors pvt.ltd.,  2011. 
 - 330p. ;  00 cm. 
<br/><br/><label>ISBN: </label>9789350235126 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT.<br/>RETAIL.
<br/><br/><label>Dewey Class. No.: </label>658.91  / POD