TY  - BOOK
AU  - PNG, Ivan.
AU  - Jain, Natika,
TI  - Management of services
SN  - 9789350235126
U1  - 658.91 
PY  - 2011///
CY  - Mumbai
PB  - Shroff,publishers& distributors pvt.ltd.
KW  - MANAGEMENT
KW  - RETAIL
ER  -