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	1.	Services marketing : Integrating customer focus across the firm / By Valarie A Zeithaml, Mary Jo; Bitner and Dwayne D ; Zeithaml Gremler. by Zeithaml, Valarie A Bitner, Mary Jo [Jt.Author.] Gremler, Dwayne D ; Zeithaml, Valarie A [Jt.Author.] Edition: 7. Material type: Text; Format: large print Publication details: New Delhi : McGraw Hill, 2019 Availability: Items available for loan: P.D.U. Central Library (3)Call number: 658.8 ZEI, ... Place hold Add to cart (remove)
	2.	Services Marketing by Zeithaml, Valarie A Bitner, Mary jo; Gremler, Dwayne D. & Pandit, Ajay Edition: 7th ed Material type: Text; Format: print ; Literary form: Not fiction Language: Eng Publication details: New Delhi McGraw Hill 2023 Availability: Items available for loan: P.D.U. Central Library (1)Call number: 658.8 ZEI. Place hold Add to cart (remove)

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