000 00685nam a22002417a 4500
001 45212
003 CUHLIB
005 20230524144833.0
008 200721s2019 ii d 000 u eng d
020 _a9780070435049
040 _aCUHLIB
_cCUHLIB
082 _a658.8
_bCUS
100 _aSheth, Jagdish N (et al )
245 _aCustomer relationship management :
_bEmerging concepts, tools and applications /
_cBy Jagdish N (et al ) Sheth.
250 _a1st Ed.
260 _achennai :
_bMcGraw Hill Education,
_c2019.
300 _a544p. ;
_c00 cm.
650 _aMANAGEMENT.
650 _aRETAIL.
901 _a40367
_b20200721000000.0
902 _a658.8
_bCUS
999 _c11910
_d11910