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_aCUHLIB _cCUHLIB |
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_a658.8 _bZEI |
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| 100 | _aZeithaml, Valarie A. | ||
| 245 |
_aServices marketing integrating customer focus across the firm / _cBy Valarie A Zeithaml. |
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| 250 | _a1st Ed. | ||
| 260 |
_aChenaai : _bMc Graw Hill, _c2019. |
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| 300 |
_a582p. ; _c00 cm. |
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| 650 | _aMANAGEMENT. | ||
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