000 00621nam a22002297a 4500
001 61563
003 CUHLIB
005 20230524145217.0
008 190408s2013 ii d 000 u eng d
020 _a9788120346956
040 _aCUHLIB
_cCUHLIB
082 _a658
_bRAI
100 _aRai, Alok Kumar.
245 _aCustomer relationship management :
_bConcepts and cases /
_cBy Alok Kumar Rai.
250 _a2nd.
260 _aNew Delhi :
_bPHI Learning Private Limited,
_c2013.
300 _a501p. ;
_c00 cm.
650 _aMANAGEMENT.
901 _a28696
_b20190408000000.0
902 _a658
_bRAI
999 _c18203
_d18203