000 | 00621nam a22002297a 4500 | ||
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001 | 61563 | ||
003 | CUHLIB | ||
005 | 20230524145217.0 | ||
008 | 190408s2013 ii d 000 u eng d | ||
020 | _a9788120346956 | ||
040 |
_aCUHLIB _cCUHLIB |
||
082 |
_a658 _bRAI |
||
100 | _aRai, Alok Kumar. | ||
245 |
_aCustomer relationship management : _bConcepts and cases / _cBy Alok Kumar Rai. |
||
250 | _a2nd. | ||
260 |
_aNew Delhi : _bPHI Learning Private Limited, _c2013. |
||
300 |
_a501p. ; _c00 cm. |
||
650 | _aMANAGEMENT. | ||
901 |
_a28696 _b20190408000000.0 |
||
902 |
_a658 _bRAI |
||
999 |
_c18203 _d18203 |