000 00691nam a22002537a 4500
001 45211
003 CUHLIB
005 20230524145219.0
008 190404s2016 ii d 000 u eng d
020 _a9780071333313
040 _aCUHLIB
_cCUHLIB
082 _a658.8
_bMAK
100 _aMakkar, Urvashi.
245 _aCustomer relationship management /
_cBy Urvashi Makkar, Harinder Kumar Makkar.
250 _a1st Ed.
260 _aNew Delhi :
_bTatMcGraw Hill,
_c2016.
300 _a274p. ;
_c00 cm.
650 _aMANAGEMENT.
650 _aRETAIL.
700 _aMakkar, Harinder Kumar,
_eJt.Author.
901 _a28825
_b20190404000000.0
902 _a658.8
_bMAK
999 _c18226
_d18226