000 00663nam a22002297a 4500
001 96972
003 CUHLIB
005 20230524145410.0
008 220616s2021 xxk d 000 u eng d
040 _aCUHLIB
_cCUHLIB
082 _a658.8
_bBUT
100 _aButtle, Francis.
245 _aCustomer Relationship Management :
_bConcept and technologies /
_cBy Francis Buttle, Stan Maklan.
250 _a4th ed.
260 _aLondon :
_bRoutledge,
_c2021.
300 _a444p. ;
_c00 cm.
650 _aB Voc Retail and Logistic Management.
700 _aMaklan, Stan,
_eJt.Author.
901 _a48657
_b20220616000000.0
902 _a658.8
_bBUT
999 _c20789
_d20789