| 000 | 00668nam a22002417a 4500 | ||
|---|---|---|---|
| 001 | 45201 | ||
| 003 | CUHLIB | ||
| 005 | 20230524145521.0 | ||
| 008 | 130528s2012 xxu d 000 u eng d | ||
| 020 | _a9783642201097 | ||
| 040 |
_aCUHLIB _cCUHLIB |
||
| 082 |
_a658.812 _bKUM |
||
| 100 | _aKumar, V. | ||
| 245 |
_aCustomer relationship management : _bConcept, strategy and tools / _cBy V Kumar, Werner Reinartz. |
||
| 250 | _a1st Ed. | ||
| 260 |
_aNew York : _bSpringer, _c2012. |
||
| 300 |
_a378p. ; _c00 cm. |
||
| 650 | _aMANAGEMENT. | ||
| 700 |
_aReinartz, Werner, _eJt.Author. |
||
| 901 |
_a5768 _b20130528000000.0 |
||
| 902 |
_a658.812 _bKUM |
||
| 999 |
_c23024 _d23024 |
||