000 00595nam a22002297a 4500
001 47127
003 CUHLIB
005 20230524145548.0
008 140110s2013 ii d 000 u eng d
040 _aCUHLIB
_cCUHLIB
082 _a658.802
_bCUS
100 _aRobert-Phelps, Graham.
245 _aCustomer relationship management /
_cBy Graham Robert-Phelps.
250 _a1st Ed.
260 _aNew Delhi :
_bVivBooks,
_c2013.
300 _a230p. ;
_c00 cm.
650 _aMANAGEMENT.
650 _aRETAIL.
901 _a7169
_b20140110000000.0
902 _a658.802
_bCUS
999 _c24079
_d24079