000 | 00595nam a22002297a 4500 | ||
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001 | 47127 | ||
003 | CUHLIB | ||
005 | 20230524145548.0 | ||
008 | 140110s2013 ii d 000 u eng d | ||
040 |
_aCUHLIB _cCUHLIB |
||
082 |
_a658.802 _bCUS |
||
100 | _aRobert-Phelps, Graham. | ||
245 |
_aCustomer relationship management / _cBy Graham Robert-Phelps. |
||
250 | _a1st Ed. | ||
260 |
_aNew Delhi : _bVivBooks, _c2013. |
||
300 |
_a230p. ; _c00 cm. |
||
650 | _aMANAGEMENT. | ||
650 | _aRETAIL. | ||
901 |
_a7169 _b20140110000000.0 |
||
902 |
_a658.802 _bCUS |
||
999 |
_c24079 _d24079 |