000 00682nam a22002417a 4500
001 79591
003 CUHLIB
005 20230524145631.0
008 200603s2016 ii d 000 u eng d
020 _a9781944659004
040 _aCUHLIB
_cCUHLIB
082 _a658.8
_bWIR
100 _aWirtz, Jochen.
245 _aServices marketing :
_bpeople technology strategy /
_cBy Jochen Wirtz, Christopher Lovelock.
250 _a8th ed.
260 _aChennai :
_bWord scientific,
_c2016.
300 _a783p. ;
_c00 cm.
650 _agernal managment.
700 _aLovelock, Christopher,
_eJt.Author.
901 _a36157
_b20200603000000.0
902 _a658.8
_bWIR
999 _c25425
_d25425