000 00859nam a22002417a 4500
001 42603
003 CUHLIB
005 20230524145720.0
008 120929s2007 ii d 000 u eng d
040 _aCUHLIB
_cCUHLIB
082 _a658
_bGLY
130 _aUnderstanding services management.
_lENG.
245 _aUnderstanding services management :
_bIntegrating marketing, organizational behaviour, operations and human resource management.
250 _a1st Ed.
260 _aNew Delhi :
_bPHI,
_c2007.
300 _a485p. ;
_c00 cm.
650 _aMANAGEMENT.
650 _aSERVICES MANAGEMENT, INTEGRATING MARKETING, ORGANIZATIONAL BEHAVIOUR, OPERATIONS AND HUMAN RESOURCE MANAGEMENT,WILLIAM J GLYNN ,JAMES G. BARNES.
700 _aWilliam J Glynn & James G Barnes,
_eEd.
901 _a0377
_b20120929000000.0
902 _a658
_bGLY
999 _c27183
_d27183