000 00653nam a22002417a 4500
001 42551
003 CUHLIB
005 20230524145732.0
008 120918s2010 ii d 000 u eng d
020 _a9788120318090
040 _aCUHLIB
_cCUHLIB
082 _a658.812
_bGOS
100 _aGosney, John w.
245 _aCustomer relationship management essentials /
_cBy John w. Gosney.
250 _a1st Ed.
260 _aNew Delhi :
_bPHI Learning,
_c2010.
300 _a234p. ;
_c00 cm.
650 _aMANAGEMENT.
650 _aCUSTOMER RELATIONSHIP MANAGEMENT.
901 _a1008
_b20120918000000.0
902 _a658.812
_bGOS
999 _c27607
_d27607