000 | 00653nam a22002417a 4500 | ||
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001 | 42551 | ||
003 | CUHLIB | ||
005 | 20230524145732.0 | ||
008 | 120918s2010 ii d 000 u eng d | ||
020 | _a9788120318090 | ||
040 |
_aCUHLIB _cCUHLIB |
||
082 |
_a658.812 _bGOS |
||
100 | _aGosney, John w. | ||
245 |
_aCustomer relationship management essentials / _cBy John w. Gosney. |
||
250 | _a1st Ed. | ||
260 |
_aNew Delhi : _bPHI Learning, _c2010. |
||
300 |
_a234p. ; _c00 cm. |
||
650 | _aMANAGEMENT. | ||
650 | _aCUSTOMER RELATIONSHIP MANAGEMENT. | ||
901 |
_a1008 _b20120918000000.0 |
||
902 |
_a658.812 _bGOS |
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999 |
_c27607 _d27607 |