| 000 | 00619nam a22002177a 4500 | ||
|---|---|---|---|
| 001 | 59932 | ||
| 003 | CUHLIB | ||
| 005 | 20230524145902.0 | ||
| 008 | 181027s2011 ii d 000 u eng d | ||
| 040 |
_aCUHLIB _cCUHLIB |
||
| 082 |
_a658.862 _bMIS |
||
| 100 | _aMisra, Suresh. | ||
| 245 |
_aStandards & Quality in service delivery / _cBy Suresh Misra, Mamta Pathania. |
||
| 250 | _a1st Ed. | ||
| 260 |
_aNew Delhi : _bcentre for consumer studies IIPA, _c2011. |
||
| 300 |
_a64p. ; _c00 cm. |
||
| 700 |
_aPathania, Mamta, _eJt.Author. |
||
| 901 |
_aDB912 _b20181027000000.0 |
||
| 902 |
_a658.862 _bMIS |
||
| 999 |
_c31221 _d31221 |
||