000 | 00594nam a2200229Ia 4500 | ||
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999 |
_c9143 _d9143 |
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003 | OSt | ||
005 | 20190919125020.0 | ||
008 | 190908s9999 xx 000 0 und d | ||
020 | _a9789332587687 | ||
040 | _cLibrary 2 | ||
041 | _aENG | ||
082 |
_a658.4 _bWIR |
||
082 | _bWIR | ||
100 | _aWirtz, Jochen | ||
245 | 0 |
_aServices Marketing _bPeople, Technology, Strategy |
|
250 | _a8th | ||
260 |
_aNoida _bPearson India Education Services Pvt Ltd _c2018 |
||
300 |
_a817p. _bY |
||
650 | _aMANAGEMENT | ||
700 |
_aLovelock, Christopher _bChatterjee, Jayanta |
||
942 |
_2ddc _cBK |