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Standards & Quality in service delivery /

Misra, Suresh.

Standards & Quality in service delivery / By Suresh Misra, Mamta Pathania. - 1st Ed. - New Delhi : centre for consumer studies IIPA, 2011. - 64p. ; 00 cm.

Dewey Class. No.: 658.862 / MIS

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Standards & Quality in service delivery /

Ⓒ 2024 | PDU Central Library, Central University of Haryana