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Standards & Quality in service delivery / By Suresh Misra, Mamta Pathania.

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Material type: Text

TextPublication details: New Delhi : centre for consumer studies IIPA, 2011.Edition: 1st EdDescription: 64p. ; 00 cmDDC classification:

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode
Books	P.D.U. Central Library	P.D.U. Central Library	658.862 MIS (Browse shelf(Opens below))	Available		DB912
Books	P.D.U. Central Library	P.D.U. Central Library	658.862 MIS (Browse shelf(Opens below))	Available		DB913