Services marketing : (Record no. 12282)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00788nam a22002537a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 81318 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | CUHLIB |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230524144857.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 201015s2019 ii d 000 u eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789353160777 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | CUHLIB |
| Transcribing agency | CUHLIB |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| Item number | ZEI |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Zeithaml, Valarie A. |
| 245 ## - TITLE STATEMENT | |
| Title | Services marketing : |
| Remainder of title | Integrating customer focus across the firm / |
| Statement of responsibility, etc. | By Valarie A Zeithaml, Mary Jo; Bitner and Dwayne D ; Zeithaml Gremler. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 7. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi : |
| Name of publisher, distributor, etc. | McGraw Hill, |
| Date of publication, distribution, etc. | 2019. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 582p. ; |
| Dimensions | 00 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Management. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Bitner, Mary Jo;, |
| Relator term | Jt.Author. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Gremler, Dwayne D ; Zeithaml, Valarie A, |
| Relator term | Jt.Author. |
| 901 ## - LOCAL DATA ELEMENT A, LDA (RLIN) | |
| a | 41595 |
| b | 20201015000000.0 |
| 902 ## - Call No. | |
| a | 658.8 |
| b | ZEI |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| P.D.U. Central Library | P.D.U. Central Library | 15/10/2020 | Prashant Book Agency | 845.00 | 658.8 ZEI | 41595 | 24/05/2023 | 24/05/2023 | Books | |||||
| P.D.U. Central Library | P.D.U. Central Library | 15/10/2020 | Prashant Book Agency | 845.00 | 658.8 ZEI | 41596 | 24/05/2023 | 24/05/2023 | Books | |||||
| P.D.U. Central Library | P.D.U. Central Library | 15/10/2020 | Prashant Book Agency | 845.00 | 658.8 ZEI | 41597 | 24/05/2023 | 24/05/2023 | Books |
