Fundamentals of customer-focused management : (Record no. 29642)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00658nam a22002297a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 48971 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | CUHLIB |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230524145827.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140425s2003 ii d 000 u eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781567205640 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | CUHLIB |
| Transcribing agency | CUHLIB |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | JOH |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Joby John. |
| 245 ## - TITLE STATEMENT | |
| Title | Fundamentals of customer-focused management : |
| Remainder of title | competing through service / |
| Statement of responsibility, etc. | By Joby John. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st Ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Westport, Conn. : |
| Name of publisher, distributor, etc. | Praeger, 2003, |
| Date of publication, distribution, etc. | 2003. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 216p. ; |
| Dimensions | 00 cm. |
| 856 4# - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="http://www.worldcat.org/oclc/52594807">http://www.worldcat.org/oclc/52594807</a> |
| 901 ## - LOCAL DATA ELEMENT A, LDA (RLIN) | |
| a | 11079 |
| b | 20140425000000.0 |
| 902 ## - Call No. | |
| a | 658.812 |
| b | JOH |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| P.D.U. Central Library | P.D.U. Central Library | 25/04/2014 | 658.812 JOH | 11079 | 24/05/2023 | 24/05/2023 | Books |
