Customer relationship management : Concept, strategy and tools / By V Kumar, Werner Reinartz.
Material type: TextPublication details: New York : Springer, 2012.Edition: 1st EdDescription: 378p. ; 00 cmISBN:- 9783642201097
- 658.812 KUM
Item type | Current library | Home library | Call number | Status | Date due | Barcode | |
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Books | P.D.U. Central Library | P.D.U. Central Library | 658.812 KUM (Browse shelf(Opens below)) | Available | 5768 |