Customer relationship management : Concept, strategy and tools / By V Kumar, Werner Reinartz.

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Material type: Text

TextPublication details: New York : Springer, 2012.Edition: 1st EdDescription: 378p. ; 00 cmISBN:

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Item type	Current library	Home library	Call number	Status	Date due	Barcode
Books	P.D.U. Central Library	P.D.U. Central Library	658.812 KUM (Browse shelf(Opens below))	Available		5768