Fundamentals of customer-focused management : competing through service / By Joby John.

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TextPublication details: Westport, Conn. : Praeger, 2003, 2003.Edition: 1st EdDescription: 216p. ; 00 cmISBN:

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Item type	Current library	Home library	Call number	Status	Date due	Barcode
Books	P.D.U. Central Library	P.D.U. Central Library	658.812 JOH (Browse shelf(Opens below))	Available		11079

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Previous	658.8102 JOH Sales force management /	658.812 BIS Relationship marketing concepts,theories and cases /	658.812 GOS Customer relationship management essentials /	658.812 JOH Fundamentals of customer-focused management : competing through service /	658.812 KNO Customer relationship managment perspectives from the marketplace.	658.812 KNO Customer relationship managment perspectives from the marketplace.	658.812 KUM Customer relationship management : Concept, strategy and tools /	Next