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Standards & Quality in service delivery / By Suresh Misra, Mamta Pathania.

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Material type: Text

TextPublication details: New Delhi : centre for consumer studies IIPA, 2011.Edition: 1st EdDescription: 64p. ; 00 cmDDC classification:

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Item type	Current library	Home library	Call number	Status	Date due	Barcode
Books	P.D.U. Central Library	P.D.U. Central Library	658.862 MIS (Browse shelf(Opens below))	Available		DB912
Books	P.D.U. Central Library	P.D.U. Central Library	658.862 MIS (Browse shelf(Opens below))	Available		DB913

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Previous	658.848 RAJ International marketing : Global environment, corporate strategy, case studies /	658.85 JOH Contemporary selling : building relationships, creating value /	658.862 MIS Standards & Quality in service delivery /	658.862 MIS Standards & Quality in service delivery /	658.87 ALA Retail franchising /	658.87 ALA Retail franchising /	658.87 ALE International retaling /	Next